Q: What kind of access do you need when you deliver the castle? A: The castles are wheeled in to position using a sack trolly, the Bouncy castle on the trolley, rolled up is about the size of a wheelie bin. Therefore we will need a standard size path and standard size doorways to get the castle in to your garden or venue. If you have a lot of steps or a tight entrance way, please let us know so that we can arrange alternative access if required.
Q:How do I book? A:Booking is the easy bit, call ALL ACTION BOUNCY CASTLES on 01895 471542 or 07956 621193 you can also text us on 07956 621193 Email, or fill in the enquiry form on the ‘contact us’ link on the homepage. We will get back to you within 24hrs. Q: Do you charge for cancellation? What happens if it rains? A:No we don't charge a cancellation fee if it is raining.
Q: How many children can fit in a bouncy castle? A: Generally speaking, between 6 and 12 children at one time. This really depends on the size of the users and the castle, the hire team will be able to provide more information on this.
Q:How much notice do I need to give for a booking? A:You can book anytime. Bookings can get very busy at popular holiday times so please book as early as possible to avoid disappointment. We also accept bookings at short notice and even on the day if you are let down or want to hire a castle.
Q: Are you fully insured, if a child gets injured who's to blame? A: We carry public liability cover, however as per our terms and conditions we cannot be held liable for any injuries caused whilst the castle is in your care. You are the sole person responsible for the castle and it's use and therefore should anything happen,you are liable to a claim as the hirer. Safety is and always will be our optimum priority, and to date we’ve not had one accident which has required treatment reported to us.
Q: Is it ok to put a bouncy castle on my lawn, will it cause much damage? A: We actually prefer to put the bouncy castle on a lawn area. For safety reasons we must hammer in 6 securing pegs to hold the castle down during use. The castle will have a ground sheet placed under it so the grass will not come to any harm. The holes left over from the securing pegs will disappear after a few days.
Q: Can you put a bouncy castle on a concrete floor? A: No sorry we don't provide castles on hard standing outside we can only place castles where they can be pegged. We are ableto put castles in halls though.
Q: Does it need electricity? How is it powered? How much does it use? A: Yes, you’ll need a normal plug socket within 25 meters of where you want to put the Bouncy Castle. We will bring a 25M extension cord with us. The blower runs continuously and uses approximately £0.18 of electricity per hour.
Q:Do I need to pay a deposit? A: If you book more than 1 item you will need to pay a deposit so for 1 item there is no deposit if it is 2,3 or 4 items a deposit will need to be taken. If deposits are taken on castles and it rains this will be returned but can take upto 7days. If you cancel for any reason the deposit is non-refundable we only refund if it is raining on the day. On food products the deposit is non returnable. Unless due to weather they cant go outside but most food items will fit easy indoors. We suggest that before you book you are sure of the location before paying any deposits. If we turn up and the units dont fit you will also lose the deposit and will have to pay for the hire as you havent kept to the agreement. Always measure the areas to avoid lose of hire or money.
Q:When will delivery / collection take place? A:Our delivery and collection times are flexible, although typically, delivery of your Castle will take place from as early as 7am. Collection will take place from 5pm onwards, however, we take into consideration that all party times, venue, and hire duration differ, so we try our best to deliver and collect to suit your individual requirements.Any castles that need picking up after 7pm are classed as overnight hires so charges will apply.
Q:How and when do I pay? A:We accept payment in cash to the driver on delivery of the castle. If you wish to pay by cheque this must be arranged and cleared prior to the date of your hire. We do not accept credit cards.
All Action Bouncy Castles hires all diffrent types of castles to many diffrent areas.We like bringing the fun to you from our small castles to our combi castles.Or our slides to adult castles we have something for everyone.We now also do CHOCOLATE FOUNTAIN HIRE, POPCORN AND CANDY FLOSS MACHINE HIRE, BALLOON DECOR/BALLOON DECORATING, PICK N MIX STAND HIRE, CANDY BUFFETS, CANDY CART HIRE, MASCOT HIRE, WAFFLE MACHINE, CHAIR COVERS, WEDDING BACK DROPS, TABLE RUNNER, WISHING WELL HIRE.
We deliver to the following areas Hillingdon, Hertfordshire, London, Middlesex, Bakers Wood, Bushey, Cowley, Croxley Green, Denham, Ealing, Eastcote, Greenford, Greenhill, Hanwell, Harefield, Harlington, Harrow Weald, Harrow on the Hill, Hatch End, Hayes, Higher Denham, Hillingdon, Iver, Kenton, Maple Cross, Moor Park, North Harrow, North Ruislip, Northolt, Northwick Park, Northwood , Northwood Hills, Norwood Green, Perivale, Pinner, Rickmansworth, Ruislip, Ruislip Common, Ruislip Manor, South Harrow, South Oxhey, Southall, Stanmore , Watford, Wembley, West Drayton, West Hide, Yeading, Yiewsley, Barnet, Golders Green, Finchley, Richmond, Twickenham, Hounslow, Uxbridge, Ickenham.
We deliver our bouncy castles to most areas but some are out of our area and we will have to charge a delivery fee we will let you know if you fall into our out of areas when you call
Chocolate Fountain hire and balloon decor/decorating the areas are bigger for us to go out to so free delivery will apply
We deliver our photo booth to the following areas Hillingdon, Hertfordshire, London, Middlesex, Bakers Wood, Bushey, Cowley, Croxley Green, Denham, Ealing, Eastcote, Greenford, Greenhill, Hanwell, Harefield, Harlington, Harrow Weald, Harrow on the Hill, Hatch End, Hayes, Higher Denham, Hillingdon, Iver, Kenton, Maple Cross, Moor Park, North Harrow, North Ruislip, Northolt, Northwick Park, Northwood , Northwood Hills, Norwood Green, Perivale, Pinner, Rickmansworth, Ruislip, Ruislip Common, Ruislip Manor, South Harrow, South Oxhey, Southall, Stanmore , Watford, Wembley, West Drayton, West Hide, Yeading, Yiewsley, Barnet, Golders Green, Finchley, Richmond, Twickenham, Hounslow, Uxbridge, Ickenham, slough, essex, m25
We deliver our Photo booth to most areas but some are out of our area and we will have to charge a delivery fee we will let you know if you fall into our out of areas when you call.
all action photo booth hire, green screen, instant photos, chocolate fountain hire, bouncy castle hire, candy floss hire, popcorn hire, london, essex, middlesex ,hertfordshire ,m25, ruislip, eastcote, pinner, greenford, harrow, denham, slough, southall, hatch end, wembley, iver, hillingdon,
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